Privacy Policy
Effective Date: March 1, 2026 Last Updated: September 27, 2026
Welcome to GivingPals
Giving Pals LLC ("GivingPals," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.This Privacy Policy explains how we collect, use, disclose, and safeguard informationwhen you visit our website, purchase a charitable gift, personalize a digital greeting card,send a gift to a recipient, or otherwise use our services.By accessing or using GivingPals, you acknowledge that you have read and understood this Privacy Policy.
1. How GivingPals Works
GivingPals allows users to celebrate life's meaningful moments by making a charitable donation in honor of someone else and sending a personalized digital greeting card via email or SMS. To provide this service, GivingPals collects certain information from both the sender and the recipient as described in this Privacy Policy.
2. Information We Collect
Information You Provide
Depending on how you use GivingPals, we may collect:
  • Name
  • Email address
  • Mobile phone number
  • Billing information necessary to complete a purchase
  • Recipient name
  • Recipient email address or mobile phone number
  • Personalized greeting card messages
  • Charity selection
  • Donation amount
  • Communication preferences
  • Customer support inquiries
  • Any other information you voluntarily provide
By providing recipient information, you represent that you have the right to provide that information for the purpose of delivering your charitable gift.
Information We Collect Automatically
When you use GivingPals, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of visits
  • Session information
  • Cookies and similar technologies
3. How We Use Your Information
We use your personal information to:
  • Process charitable gift purchases
  • Deliver personalized digital greeting cards
  • Process payments securely
  • Send transactional emails and SMS notifications
  • Verify transactions
  • Prevent fraud and unauthorized activity
  • Respond to customer support requests
  • Improve GivingPals and the user experience
  • Analyze website performance
  • Maintain platform security‍
  • To send gifting ideas, occasion reminders, product updates, and offers to people who choose to subscribe to GivingPals marketing emails.‍
  • Comply with applicable laws and legal obligations
We do not use your personal information for purposes inconsistent with this Privacy Policy.
4. Recipient Information
Recipients receive only the information necessary to deliver the charitable gift.
Depending on the sender's selections, recipients may receive:
  • A personalized digital greeting card
  • The sender's name
  • A personalized message
  • The selected charity
  • The donation amount, if the sender chooses to display it
Recipient contact information is used solely for delivering the charitable gift and related transactional communication.
Gift recipients are not automatically subscribed to GivingPals marketing emails. Receiving or viewing a gift, interacting with GivingPals, or creating an account does not by itself subscribe a recipient. Recipients must separately choose to receive marketing emails.
5. Charitable Donations
GivingPals facilitates charitable gift transactions by allowing users to select a nonprofit organization and personalize a digital greeting card.

GivingPals is not the nonprofit organization receiving the charitable donation.

Charity names, Employer Identification Numbers (EINs), and other nonprofit information displayed on GivingPals are obtained from trusted third-party data providers. While we strive for accuracy, we cannot guarantee that all charity information is complete, current, or error-free.

GivingPals may receive a marketing fee in connection with qualifying transactions.
Additional information is available in our Terms of Service.

Charitable contributions made through GivingPals are processed by Make My Donation,Inc. ("MMD"), a Section 501(c)(3) public charity operating a donor-advised fund. To complete your donation, we share your name, email address, mobile phone number,billing address, donation amount, transaction date, selected charitable organization,transaction identifiers, and any other information MMD requires. We share thisinformation so that MMD can accept and process your contribution, issue grants to charitable organizations, issue or authorize donation receipts and tax acknowledgments, maintain required records, and comply with its own terms, policies, agreements, andlegal obligations. MMD uses and protects this information under its own privacy policy.The charitable organization you select may receive your name, email address, mailing address, donation amount, and any dedication or honoree details, either from MMD or from us. We do not share your mobile phone number or SMS consent with charitable organizations. Once a charitable organization receives your information, its own privacypractices apply, and it may contact you, including to thank you or to ask for futuresupport. We do not control how charitable organizations use donor information. We do not share recipient contact information with MMD or charitable organizations,except as needed to provide the Services or as required by law.
6. Payments
Payments made through GivingPals are securely processed by Stripe.

GivingPals does not receive or store complete payment card numbers or payment credentials. Payment information is processed directly by Stripe in accordance with Stripe's privacy and security practices.
7. SMS Communications
If you choose SMS delivery, GivingPals uses Twilio to deliver transactional text messages necessary to provide our services (such as digital card delivery links, gift notifications, and account updates).
  • Frequency & Rates: Message frequency varies based on your activity and card deliveries. Standard message and data rates may apply.
  • Opt-Out & Support: Recipients and users may reply STOP at any time to opt out of receiving future text messages, or reply HELP for customer support assistance.
  • Consent: Providing a mobile phone number constitutes explicit consent to receive transactional SMS messages related to the services you request. Consent is not a condition of purchase.
  • SMS Data Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Email Communications
GivingPals uses Resend to deliver transactional emails, including:
  • Purchase confirmations
  • Gift delivery notifications
  • Customer support responses
  • Charitable donation receipts and tax acknowledgments issued on behalf of Make My Donation, Inc.
  • Service-related communications
We will only send marketing emails if you have chosen to receive them. Marketing emails include an unsubscribe option. When you subscribe, GivingPals will use your email address to send gifting ideas, occasion reminders, product updates, and offers. Subscribing is optional and is not required to send or receive a gift. You can unsubscribe at any time using the link in our marketing emails. Unsubscribing does not stop necessary communications about your gifts or donations, such as receipts and delivery updates. Gift recipients are not subscribed by the sender; they must separately choose to receive marketing emails.
9. AI Features
GivingPals may offer optional AI-powered writing assistance to help users generate greeting card messages.

These features are powered by OpenAI.

AI-generated suggestions are provided solely as writing assistance. Users are responsible for reviewing, editing, and approving any AI-generated content before sending.

GivingPals does not use artificial intelligence to make automated decisions that produce legal or similarly significant effects concerning users.
10. Cookies and Similar Technologies
GivingPals uses cookies and similar technologies to:
  • Maintain secure sessions
  • Remember user preferences
  • Improve website functionality
  • Measure website performance
  • Analyze website usage
  • Detect fraudulent activity
We also use Cloudflare to improve website performance, content delivery, reliability, and protection against malicious traffic and security threats.

Most browsers allow you to control cookies through your browser settings.
11. Service Providers
GivingPals works with trusted third-party providers that help us operate our platform.

These providers may process personal information only as necessary to perform services on our behalf.

Our current providers include but are not limited to:
  • Stripe
  • Twilio
  • Resend
  • OpenAI
  • Cloudflare
  • OrgHunter
Make My Donation, Inc. and the charitable organizations you select are not our serviceproviders. They receive information as independent recipients, as described in Section 5, and handle it under their own privacy policies. We may also engage additional providers for website hosting, analytics, fraud prevention, customer support, security monitoring, or other operational purposes. Most browsers allow you to control cookies through your browser settings.
12. How We Share Information
GivingPals does not sell your personal information.

We may share information only:
  • With the trusted service providers described in this Privacy Policy
  • To comply with applicable law or legal process
  • To protect the rights, property, or safety of GivingPals, our users, or others
  • In connection with a merger, acquisition, financing, or sale of business assets
  • With Make My Donation, Inc. and the charitable organizations you select, as
  • described in Section 5
We share only the information reasonably necessary for third parties to perform services on our behalf.

Notwithstanding anything else in this Privacy Policy, text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes under any circumstances.
13. Sale or Sharing of Personal Information
GivingPals does not sell personal information.

GivingPals does not share personal information for cross-context behavioral advertising.
14. Data Security
GivingPals uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

These safeguards include encrypted connections (HTTPS), secure payment processing, access controls, security monitoring, and industry-standard security practices designed to protect against unauthorized access, disclosure, alteration, or destruction of personal information.

Although we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by our Services.
15. Data Retention
We retain personal information only as long as reasonably necessary to:
  • Provide our services
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, accounting, and tax obligations
When information is no longer required, we will securely delete or anonymize it where appropriate.
16. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
  • Request access to your personal information●
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Request information about how your data is used
  • Opt out of marketing communications
  • Disable cookies through your browser
  • Exercise additional privacy rights available under applicable law
To submit a privacy request, please contact us using the information provided below.
17. California Privacy Notice
California residents may have additional privacy rights under applicable California law.

GivingPals collects and processes personal information for the purposes described in this Privacy Policy.

GivingPals does not sell personal information.

GivingPals does not share personal information for cross-context behavioral advertising.

California residents may submit requests to access, correct, or delete eligible personal information by contacting us.
18. Children's Privacy
GivingPals does not knowingly collect personal information directly from children under the age of 18.

A sender using the Services may submit a recipient's name, email address, or mobile phone number in order to deliver a digital greeting card, and the recipient may be a minor. This is not direct collection from a child, and the eligibility requirements described in our Terms of Service apply to the sender, not the recipient.

If we become aware that we have directly collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information directly, please contact us at support@givingpals.com and we will investigate and remove it as appropriate.
19. International Users
GivingPals is operated in the United States.

If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of GivingPals after any changes become effective constitutes acceptance of the revised Privacy Policy.

21. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights,
please contact us:

Giving Pals LLC Email: support@givingpals.com Website: https://www.givingpals.com